Insurance & emergency relocation
Emergency accommodation, arranged quickly.
If a burst pipe or other property emergency has left a home temporarily unliveable, Havanex arranges fully furnished, managed accommodation for the people affected — whether the enquiry comes from an insurer or property professional, or directly from the homeowner or tenant.
Who this is for
Direct from insurers, or direct from you
Insurers and property professionals
Insurance companies and property professionals arranging temporary accommodation for a policyholder can contact Havanex directly to check availability for a suitable property.
Homeowners and tenants
You don't need to go through an insurer first. If your home is temporarily unliveable, you can contact Havanex directly to ask about accommodation while repairs happen.
Common situations
When a home becomes temporarily unliveable
Most enquiries follow a burst or broken water pipe, or another property emergency that means repairs need to happen before the home is liveable again. If that’s your situation, get in touch to check what’s available.
What’s included
Accommodation, handled properly
Fully furnished
A managed, move-in-ready property — not a bare rental you have to set up yourself while dealing with a home emergency.
Flexible length of stay
Repairs can take days or months. Length of stay is agreed to match your situation, not fixed to a standard rental term.
One point of contact
A real person to speak to about your booking, not an automated system — useful when you're already dealing with a stressful situation.
How it works
Two ways to get in touch
Contact Havanex
By phone for urgent situations, or via the contact form — as the insurer/professional handling the claim, or directly as the person affected.
Check availability
Havanex confirms what's realistically available for your location, timing and requirements.
Move in
A fully furnished, managed property, ready for the length of stay agreed with you or your insurer.
Need to talk it through?
Book a call, or contact us directly
30-minute consultation
Talk through your property with us.
A short introductory conversation to understand your property, your objectives and whether professionally managed short-term rental could be a good fit.
- 30 minutes
- Google Meet
- No obligation
For property owners
From the Havanex Journal
Common questions
- Do I need to go through my insurer to book?
- No. Havanex takes enquiries directly from insurers and property professionals, and directly from homeowners and tenants who've had a property emergency. Contact us either way and we'll talk through what's available.
- What kind of situations do you help with?
- Most enquiries follow a property emergency such as a burst or broken water pipe, or another issue that makes a home temporarily unliveable. Get in touch to check whether a suitable property is available for your situation.
- How quickly can accommodation be arranged?
- It depends on current availability and your specific requirements — contact Havanex directly and we'll tell you honestly what's realistic rather than giving a generic promise.
- How long can I stay?
- Stays are arranged to suit the situation — from a short period while a repair is completed to a longer stay for more extensive work. This is agreed directly with you or your insurer.
- Which areas do you cover?
- Availability depends on Havanex's current managed properties in your area. Contact us with your location and we'll confirm what's realistically available.
Prefer to ask directly? info@havanex.com or +44 7507 231616.
Insurance & emergency relocation
Get in touch about accommodation
Whether you're an insurer arranging cover for a policyholder or a homeowner dealing with a property emergency, contact Havanex directly and we'll tell you honestly what's available.